To remove stains from your bag, we recommend using a neutral soap. Follow these simple steps:

1. Dampen a clean cloth with water and gently rub it over the stain to moisten the area to be cleaned.

2. Next, apply the soap to the damp cloth and rub the affected area again. Let the product sit for a few minutes (the time may vary depending on the brand, but generally around 5 minutes).

3. Next, remove the product and, to avoid possible marks, use a damp cloth with only water to rub the area, spreading the moisture beyond the stain and covering the entire section of the same color.

4. Let the bag dry in the shade to preserve its shape and quality.

If you plan on storing your bag for an extended period of time, we recommend placing it inside a fabric bag and stuffing it with any soft materials you have on hand, such as fabric or even paper balls.

If you are in Barcelona and decide that you no longer want your Reliée bag, we offer you the option of returning it to us.

We will recycle it properly, separating the parts that can be reused and studying the normal wear and tear of our products over time to continue improving them. As a thank you for this action, we offer you a 15% discount on your next purchase.